Refund policy
At Berry, we want you stoked on everything you order. If something isn’t quite right, here’s how we roll with returns:
Returns
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Items must be in perfect, unused condition, packed in their original packaging with all tags still attached.
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Hit us up at berry@berrybrand.co within 14 days of receiving your order, and make sure your return reaches us within 30 days.
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Sorry, we can’t accept returns on accessories, headwear, sale items, or gift cards.
Shipping Costs
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Returns aren’t free — shipping fees are on you.
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Berry isn’t responsible for lost returns or shipping charges, so make sure to track your package!
Exchanges
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We don’t do direct size swaps, but you can return an item and place a new order in a different size.
International Returns
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If you’re sending items from outside the U.S., clearly mark your package “RETURNED GOODS” to avoid extra customs fees.
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Any customs charges are on you, not us.
Pro Tips for Smooth Returns
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Always use tracking when sending items back — better safe than sorry.
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Once we get your package, refunds usually take 10–15 business days to process.
Join the Crew: We’re here to make sure you’re riding and looking good — even if something didn’t work out with your order. Shoot us a message at berry@berrybrand.co if you have any questions.